Sackett Ranch FAQ: Your Guide to USA-Made Western Apparel and Gear

Welcome to the Sackett Ranch FAQ! As a family-owned brand pioneering since 1630, we're dedicated to equipping you with 100% American-made products that honor our heritage and fuel your American adventures. Whether you're curious about our flagship Sackett Ranch Originals, shipping details, or how we give back to our community, we've got straightforward answers rooted in honor and transparency. If you don't see your question here, reach out to our team at howdy@sackett-ranch.com or chat with us—we're here to serve with pride.

What makes Sackett Ranch products special?

At Sackett Ranch, every item is crafted with the unyielding values of family, heritage, and honor. Our Sackett Ranch Originals line features 100% USA-made western apparel and gear, designed for durability, comfort, and that authentic pioneer spirit. From our men's and women's western wear to home goods and dog gear, we source materials domestically and manufacture in America to support jobs and quality you can trust. We're not just selling products; we're building a community where customers and employees alike feel the pride of the American Dream.

Are all Sackett Ranch products made in the USA?

Yes! We're proud to say 100% of our Sackett Ranch Originals products are made in the USA, embodying our commitment to American craftsmanship since 1630. Our "Made in USA" collection highlights this, including Sackett Ranch Originals like western shirts, headwear, and tactical gear. This ensures superior quality, supports domestic jobs, and aligns with our ethos of honor and heritage. Outside our Sackett Ranch Originals products, we do sell products from other vendors. 90% off these vendors have been specifically chosen as they are also made right here in the USA. A small portion of products are made both overseas and finished domestically in the USA. While these select products are not 100% made in the USA, that is only because the manufacturing facilities to make such products don't exist here in the USA currently. For instance, our Sackcloth & Ashes line of blankets. This is an American company; however, they source the weaving of their cloth from another family-owned factory in Italy, which employs fabric artisans who have generations of family knowledge and craftsmanship, making the softest blankets on the planet. We honor these makers, as true craftsmen, and imbue the same pride and well-paid work that makes being made in the USA so special. If a product is made in the USA, you will see the label on the individual product page. If it is not, we will provide detailed info on where it comes from and why.

What is the Sackett Ranch Originals collection?

Sackett Ranch Originals is our flagship line—timeless, USA-made essentials inspired by our family's pioneering legacy. Think rugged western apparel, everyday carry gear like wallets and coolers, and adventure-ready items that blend tradition with modern functionality. Perfect for ranch life, outdoor escapades, or daily wear, these products are built to last and boost your American adventures. Shop bundles for higher value and savings!

How do I care for my Sackett Ranch apparel and gear?

To keep your USA-made Sackett Ranch Originals looking and performing like new:

  • Apparel (shirts, headwear): Machine wash cold, tumble dry low. Avoid bleach to preserve colors and fabrics.
  • Leather goods (wallets, belts): Wipe with a damp cloth; condition occasionally with natural leather balm.
  • Home goods (blankets, scents): Spot clean blankets; store scents in cool, dry places.


Always check product tags for specific instructions—our items are designed for longevity, just like our family heritage.

What sizes do you offer, and how do I find the right fit?

We offer sizing from S to 2XL in most apparel, with detailed size charts on each product page. For Sackett Ranch Originals western wear:

  • Men's: True-to-size for a relaxed fit; measure chest and waist.
  • Women's: Tailored for comfort; check hip and bust measurements.
  • Headwear: Adjustable one-size-fits-most.

We're committed to a perfect fit—contact us for personalized advice!

Do you offer free shipping and returns?

Absolutely! We offer fast, free shipping on orders over $100 within the USA, honoring our promise of an exceptional shopping experience. Standard shipping is 1-4 business days. For returns, enjoy our 30-day hassle-free policy—items must be unworn and in original packaging. Simply email Howdy@Sackett-Ranch.com to request a return. We're here to make it right, every time.

What is your Pioneer Pledge?

Our Pioneer Pledge is our ironclad guarantee: If you're not 100% satisfied with your USA-made Sackett Ranch product, we'll make it right—no questions asked. This reflects our values of honor and family, ensuring you invest in gear that stands the test of time, just like our legacy since 1630.

Do you have discounts for military, first responders, or rodeo enthusiasts?

Yes—we proudly support those who serve! Military and first responders get a daily discount off all orders with verification at checkout. We also offer rodeo sponsorships and discounts for participants—email us at rodeo@sackett-ranch.com to learn more. Plus, join our Rewards program to earn points on every purchase, redeemable for exclusive deals on all purchases.

How can I join the Sackett Ranch Rewards program?

Signing up is easy and free! Create an account on our site, and you'll automatically earn points for purchases, reviews, and referrals. Redeem for discounts, free gear, or exclusive access. It's our way of building a community where loyal customers feel like family, sharing in the pride of our American heritage.

Where can I find Sackett Ranch retail locations?

While we're primarily online to deliver the best direct-to-you experience, we're expanding! Check our Retail Locations page for current partners, including select western stores and outdoor shops. Want to carry Sackett Ranch? Apply via our Retail Partner Application in the footer.

How do I contact customer support?

Our team—real Americans passionate about our brand—is ready to help! Chat live on the site, call 480-331-4593, or email howdy@sackett-ranch.com. No foreign call centers here; just honest, helpful service rooted in our family values. Phone is the fastest way to get a hold of us. If we do not answer, that is because we are helping out other customers at the moment, so please try again later. Note we only operate phones during normal business hours. Emails can take us 48 hours + to respond.

What is The Frontier Journal?

The Frontier Journal is our blog, packed with stories of adventure, rodeo recaps, customer spotlights, and tips on living the American Dream. It's a space to connect our community, celebrate heritage, and inspire with content tied to our USA-made products. Subscribe for updates!

Do you sponsor events or partnerships?

We love giving back! From rodeos to outdoor events, we sponsor initiatives that align with our values. Apply for sponsorships or partnerships via the form in our footer. Together, we're building a proud American community.

Still have questions?

Drop us a line—we're building the best shopping experience and community, one pioneer at a time. Shop Sackett Ranch Originals now and join the legacy!